How does Zenarah work?
How does Shipping & Delivery work?
As we are a vendor based online marketplace, different vendors may charge different rates for shipping. Some vendors offer free shipping for all products and other upon reaching a certain revenue threshold. Please click on the store to see the shipping policy for each store.
How do Returns & Exchange work?
Similarly, each vendor may have different policies on returns/exchange and refunds. However, every vendor is responsible to offer refunds, repairs and replacements in accordance with the Australian Consumer Law and on the terms set out in our Terms & Conditions.
"Store Policies” are listed under the store.
What are your Payment methods?
We offer the following payment methods to our customers: Stripe credit cards & Paypal
How long will it take to get my Package(s)?